When it comes to power, mobility and durability at an affordable price, the Pantech Element is in a class by itself. Whether it’s the power and performance of Android’s Ice Cream Sandwich operating system, the blazing fast speed of AT&T’s 4G LTE mobile broadband network, or its portable lightweight design, the Element has everything you need to stay connected anywhere you go.
In life, accidents happen. Fortunately the Pantech Element was built to withstand life’s unexpected mishaps. Featuring durable construction and a water and splash proof design, the Element was made to stand up to whatever life throws at you.
This tablet isn’t afraid to get a little wet. While you can’t take it scuba diving, the Element does feature a waterproof design that allows it to be submerged in 1 meter of water for up to a half hour.
The Pantech Element is waterproof against incidental exposure to water when all ports (incl. USB and earphone ports) are tightly closed, but is NOT designed or intended for in water use. Waterproof based on IP57 rating.
The Element comes equipped with a robust 8” capacitive touch TFT XGA (1024 x 768 pixels) display. It’s sensitive enough for delicate tasks like typing, yet powerful enough to provide an immersive gaming experience.
Mobile video chatting just got a whole lot easier. With a built-in two-way camera, the Element lets you see and talk over Wi-Fi to anyone in real time, all from the palm of your hand.
Want to watch movies by the pool? Enjoy reading the latest blockbuster while lounging at the beach? Do you need a powerful tablet that slips easily into your purse or briefcase? If so, the Element was built for you. With its compact lightweight design and durable construction, this tablet is ready for anything.
Slow downloads and sluggish web browsing are a thing of the past. Because the Element runs on AT&T’s lightning fast 4G LTE mobile broadband network, on demand entertainment, lag-free web browsing, and super fast downloads are always just a click away.
With tons of great apps already pre-loaded, the Element can help improve your productivity from day one. View and edit Microsoft Office documents with Mobile Office, share and sync content with other devices with Net Media, or use the Element’s e-gallery as a digital picture frame.
| Height | 8.36" |
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| Width | 6.12" |
| Depth | 0.42" |
| Weight | 16.57 oz. |
| Display Size | 8" |
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| Resolution | Vivid HD screen 1024x768 resolution (160ppi) |
| Cellular Technology | 4G LTE (AWS/700) HSPA+/UMTS (850/1900/2100MHz) GPRS/EDGE (850/900/1800/1900MHz) |
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| Bluetooth |
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| Mobile Email |
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| Web Browser |
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| Preloaded Apps |
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| Camera Resolution | 5 Megapixels |
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| Zoom | 4x Digital Zoom, Fixed Focus |
| Video Capture |
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| Video Player |
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| Music Player |
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| Battery Type | 6,400 mAh Lithium Ion |
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| User Talk Time | Up to 12 hours |
| Format | microSD card |
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| Keyboard | Capacitive Touchscreen |
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| Albums | Picasa online photo storage |
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| HDMI | HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United St |
“You’ll feel each individual touch on a more personalized and accurate level”
“If you're looking for a seaworthy tablet, or even just a device that can handle being out in the rain, the Pantech Element may be just the thing. “
“Go ahead and spill a drink on this tablet. The Element can take it.”
“The Element feels tougher than the average tablet…well-constructed and solid.”
“This device is a lovely 8-inch tablet made to feel smooth in your hands… This is a high quality offer from Pantech on AT&T.”
The micro-USB to USB Charging Data Cable connects your Pantech device to your Pantech wall charger for the best possible charging experience. The USB Charging Data Cable also allows you to transfer data files such as music, video, image, etc…between your Pantech device and a compatible PC via USB.
Don’t risk a dead battery at the moment when you need your Pantech Element the most. By keeping the Pantech 2.0 Amp Wall Charger handy while at home or at the office, you can be sure that your tablet's battery life is topped off and you're ready to go at a moment's notice.
To order accessories for your Pantech Mobile device email or call 9:00 AM – 6:00 PM CST Mon through Fri
Simultaneously press and hold the Volume up and Volume down buttons for 5-7 seconds, then release the buttons.
Perform a Soft Reset.
No power symptoms may be caused by an application or software freeze, extremely low battery charge and least likely, a hardware failure. As these steps are easy and effective, software freezing and low battery causes should be checked first. If these are not successful, your tablet may have suffered a hardware failure.
Pictures and videos are automatically saved onto microSD card mounted on your tablet (under the file name sdcard:\DCIM\Camera).
To change this directory:
1. Tap Camera icon.
2. Tap the magnifier icon > Settings > Save Location.
3. Choose a folder and tap Ok.
1. Connect your tablet to a PC with the data cable.
2. On your tablet, tap the status bar on the bottom right of your screen and tap USB connected.
3. Tap Turn on USB storage button. Tap OK.
4. On your PC, go to My Computer and locate "Removable Disk Drive" icon. Click to open the list of files stored on your microSD card.
Open the folders and make desired changes.
Yes. To create a signature:
1. Tap Apps > Email. Choose an email account if you have multiple ones
2. Tap Menu (on the top right of your screen) > Account settings.
3. Make sure you check Use signature.
4. Tap Signature.
5. Compose your own signature and tap OK.
To add a new VPN:
1) Tap Apps > Settings > More in Wireless & networks > VPN settings > Add VPN.
2) Fill out the required information to add the network. (VPN name, server, DNS search domains, etc.).
To connect to VPN:
1) Press the Menu key at the Home screen. Tap Settings > More in Wireless & networks > VPN settings.
2) Tap the saved VPN, enter your Username and Password and tap Connect.
3) To edit or delete the saved network, touch and hold on the saved VPN and choose Edit/Delete network.
Yes. All previously downloaded applications are listed and available for download without being charged again :
1. Tap Apps > Market > My apps (on the top right side of your screen).
2. Select the app you want to reinstall.
Here are some tips to improve your tablet's battery life:
- For best performance, always use the Pantech authorized AC charger.
- Make sure your battery is fully charged before use.
- In Settings, Screen, Adjust the screen timeout to a shorter time (for the screen to automatically turn off).
- Close all applications before turning the screen off.
- Lower the screen brightness.
- Turn off Wi-Fi and Bluetooth when not in use.
- Turn off GPS location service when not in use.
- Do not set Live Wallpaper on a home screen.
There are several file management applications available from Market that will allow you to do this. Go to Market and search for "File Manager" or similar apps.
When you are not able to re-connect to a known Wi-Fi hotspot, refresh your connection. Turn Wi-Fi OFF and then back ON to refresh the connection.
Change your WiFi Signal Filter setting to "poor". This will allow you to stay connected even when the signal is poor.
OS 3.0 (Honeycomb): Go to Settings>Wireless and Networks. Tap on Wi-Fi to turn OFF. Tap Wi-Fi again to turn it back ON.
OS 4.0 (Ice Cream Sandwich): Go to Settings>Wi-Fi. Press and hold the on/off slider bar to the OFF position. Then press and hold the on/off slider bar to the ON position.
To create and send a text or multimedia message: Go to the Application list, and launch the "AT&T Messages" app.
1) Sign in to "AT&T Messages". If prompted, create an account following the registration instructions.
2) Click on the "envelope" icon to begin a new message.
3) Type to add text and enter contact name or number
4) Press the "Send" button.
1. Tap Apps > Settings > Storage.
2. Tap Unmount SD card first and then tap Erase SD card.
[Note] Please note that format will erase all data in your microSD card and will not restore any information.
To bookmark a website:
1. Tap Web > Star Icon.
2. Rename the label, enter the address and tap OK to save the bookmark.
To edit/delete a bookmark:
1. Tap Web.
2. Tap Book icon (on the top right side of your screen).
3. Tap and hold the bookmark you want to edit/remove.
4. Tap Edit bookmark or Delete bookmark and OK.
Lock the screen to protect information and to save your battery life.
To lock the screen, press the Lock/Pwr key located on the top side of your tablet. The display will turn off when locked.
To unlock the screen, press the Lock/Pwr key located on the top side of your tablet.
Tap and drag the lock icon to the edge of the circle. Draw a pattern or; enter a PIN or a password if required.
You can automatically receive the network date, time and time zone to your tablet.
1. Tap Apps > Settings > Date & Time.
2. Tap Automatic date & time to turn it on.
3. Tap Automatic time zone to turn it on.
You can also manually select your date and time:
1. Tap Apps > Settings > Date & Time.
2. Tap Automatic date & time to turn it off.
3. Tap Set date and modify the date.
4. Tap Set time and modify the time.
The extended home screen is made up of multiple customizable home screens. You are unable to add additional screens or delete them.
You may customize the extended home screens by adding your favorite applications, wallpapers, and widgets.
Slide your finger across the top of the home screen to move to change to a different extended screen.
You can identify which home screen you are on by the highlighted dots at the top of your screen.
No. PC Suite for the Pantech Element is not compatible with Apple Mac.
You can copy and manage files between your tablet's microSD card and Mac via USB Mass Storage mode of your tablet after connecting to your Mac device using the data cable.
1. Tap Settings > Apps (Ice Cream Sandwich Android version) or;
Tap Settings > Applications > Manage Applications (Honeycomb version Android)
2. Choose a category between Downloaded and All.
3. Tap an item to view the Application info.
4. Tap Move to SD card.
[Note] Applications may not be movable to microSD card depending on their properties.
If Move to SD card is not shown or highlighted, it means the application can only be stored in the internal memory of your device.
Related widgets may disappear from the home screen once you change the storage location of the application.
Your Pantech Element's user memory size is 12GB.
You can download as many applications as you want, not to exceed 12GB of user memory.
When there is less than 10% of memory left, your tablet will not download any more applications.
[Note] To help save the internal memory size, you can move your applications to microSD card.
1. Tap Settings > Apps (Ice Cream Sandwich Android version) or;
Tap Settings > Applications > Manage Applications (Honeycomb version Android)
2. Tap the application for which you want to view the Storage info.
1. Tap Apps > Settings > Apps > Running.1. Tap Apps > Settings > Applications > Running services.
2. Find out what applications are running in the background and tap the application you want to stop.
3. Tap Stop > OK to confirm.
Your Pantech Element is capable of running multiple applications at the same time. You do not have to close one application before opening another.
To switch between runing applications:
1. Tap the Multitasking icon/button (on the bottom left corner of your screen). You will see the list of running applications.
2. Tap an application to open.
When the Wi-Fi signal is not optimal, the tablet may periodically disconnect from the Wi-Fi access point. This is controlled by the Wi-Fi Signal Filter settings.
OS 3.0 (Honeycomb): Settings>Wireless and Networks>Wi-Fi Settings>Wi-Fi Signal Filter>Select “Poor” Signal
OS 4.0 (Ice Cream Sandwich): Settings>Wi-Fi. In the top right hand corner of the display, press “Menu” icon (3 small boxes) and select Advanced. Select Wi-Fi Signal filter and choose “Poor” signal.
There are two ways to copy media files between your PC and tablet.
Using MTP Mode:
1. Settings > Storage > USB Mode. Select Media Transfer.
2. Connect your tablet to PC using USB data cable.
3. It will sync music files between PC and your tablet using the Windows Media Player.
Using UMS Mode:
1. Settings > Storage > USB Mode. Select Mass Storage.
2. Connect your tablet to PC using USB data cable.
3. Tap the status bar on the bottom of your screen. Tap USB connected > Turn on USB storage > OK.
4. You can copy or move files manually between your PC and tablet.
[Note] Turn USB debugging off before making MTP connection. Windows Media Player 11 is required for MTP.
PC Suite Connector enables communication between your tablet and Pantech PC Suite.
For example, you can sync your outlook contacts with your tablet's contacts using Pantech PC Suite.
1. Go to the Pantech website ({filedir_10}) from your Windows based PC.
2. Find and install the PC Suite on your PC.
3. Connect your tablet to PC using USB data cable or via Wi-fi following the instruction on Pantech PC Suite.
[Note] Pantech PC Suite is the Windows based PC program. It is only compatible with Windows 7, Vista and XP.
You can add multiple accounts on your Pantech Element.
The number of accounts you can add is not limited, but adding multiple accounts may cause a decrease in the performance of your tablet.
To add an account:
1. Tap Settings > Accounts & sync > Add account.
2. Choose an account type and finish the setup.
To remove an account:
1. Tap Settings > Accounts & sync.
2. Tap an account you want to remove.
3. Tap Remove account (on the top right of your screen).
If application files (.apk file) exist on your PC, you can install them on your tablet using Pantech PC Suite.
1. Go to the Pantech website ({filedir_10}) from your Windows based PC.
2. Find and install the PC Suite software on your PC.
3. Make sure that the USB debugging option is enabled: Settings > Developer options > USB debugging.
4. Connect your tablet to PC using USB data cable or via Wi-fi following the instruction on Pantech PC Suite.
5. In PC Suite application choose Apps (bottom left corner) > Import or via View Menu > Move > Apps.
6. Click the import button in the App Library menu.
7. After selecting an application (.apk file) you want to import in Windows Explorer, click the Open button.
8. Select the app you want to install from the App Library list and then Click the Install button.
9. Go to Settings > Security > Unknown sources and enable the unknown sources for your device if needed to complete download.
[Note] Pantech PC Suite is a Windows based PC program. It is compatible with Windows 7, Vista and XP.
NOTE: Factory Data Reset erases all user information such as apps, music, pictures and user settings. The reset may take up to 15 minutes depending on the amount of user data (apps, music, pictures, etc…) stored in memory.
OS 3.0 (Honeycomb)
Tap Privacy, and then select Factory data reset.
Tap Erase everything .
OS 4.0 (Ice Cream Sandwich)
Your Pantech Element supports multiple Google Market accounts.
To add accounts:
1. Tap Apps > Settings > Accounts & sync. > Add account.
2. Choose Google Accounts and follow the prompts.
1. Tap Apps > Gallery.
2. Tap a picture to edit.
3. Tap Menu (on the top right corner of your screen) and edit the selected photo (Rotate Left/Right or Crop).
1. Tap Apps > Gallery.
2. Tap a picture/video to share.
3. Tap Share (on the top right side of your screen).
4. Select application you want to use to share the media file (Net Media, Picasa, Bluetooth, Gmail, etc.) and follow the prompts.
[Note] To upload your file on Picasa web albums, make sure you have registered your Google account on Picasa, If you have not, visit the Google website from a computer, register your Google account to Picasa and then, re-sign in to Google on your device. To do this, you may have to remove the previous Google account and add it again to your device.
1. Tap Apps > Settings > Wireless & networks.
2. Tap Bluetooth settings > Bluetooth to turn it on.
3. Tap Device name and enter a new name. Tap OK.
1. Tap Settings > Wireless & networks.
2. Tap Bluetooth settings > Bluetooth to turn it on.
3. Tap Discoverable if you let other people to find and pair with your tablet.
* Discoverable timeout is optional.
Turn on Wi-Fi and choose an option below.
To connect to a Wi-Fi network:
1. Settings > Wireless & networks > Wi-Fi settings.
2. Scroll down and navigate through the searched Wi-Fi networks. Select one and tap Connect.
If it is a secured network, enter password and tap Connect.
3. Once you connect to a network, this configuration including the password is saved and will be remembered on your tablet.
If using the WPS connection with your Wi-Fi Access Point (router):
1. Settings > Wireless & networks > Wi-Fi settings > WPS button connection.
2. Press WPS button on your AP or enter the PIN at your AP or on the system administrator web.
To disconnect from a Wi-Fi network:
1. Settings > Wireless & networks > Wi-Fi settings.
2. Scroll down and tap on the network you want to disconnect from.
3. Tap Forget.
1. Tap Web app.
2. Tap Menu (on the top right corner of your screen) > Settings > Privacy & security.
3. Select the data you want to clear (cache, history, cookie data, etc.) and tap OK.
1. Settings > Wireless & networks.
2. Tap Bluetooth settings > Bluetooth to turn it on.
3. Tap Find nearby devices.
4. Scroll down and navigate through the Bluetooth devices. Select one and tap Pair.
If required, enter the PIN and tap OK.
1. Tap Apps > Gallery.
2. Tap the picture or video you want to share.
3. Tap Share (on the top right side of your screen) > Bluetooth.
4. Select and tap a device among the ones paired with your tablet. The other device will receive a message to accept the file.
5. Follow the on-screen prompts on both devices to complete the transfer.
1. Tap the status bar on the bottom right of your home screen. Tap it again to enlarge the box. Tap Wi-Fi.
Or; tap Apps > Settings > Wireless & networks.
2. Check the Wi-Fi box to turn it on/off.
Your Pantech Element comes with Bluetooth® 2.1 with Enhanced Data Rate.
Supported profiles are:
- OPP (Object Push) for file transfer
- A2DP for wireless stereo headsets
Other supported profiles are AVRCP, GAP, HSP, SPP, HID, Service Discovery Application Profile
On your home screen, tap Settings > Screen.
In this section, you will find options to alter the Brightness, Auto-rotate screen, Animation and Timeout interval.
Or: Tap the status bar on the bottom right of your home screen.
Tap it again to enlarge the box. You will see the main setting options including brightness.
[Note] Depending on the backlight settings, your tablet battery life will differ.
To preserve the battery power, adjust to lower Brightness, No animations and the shortest Screen timeout interval.
1. Tap and hold an empty space on the home screen, or tap the plus sign (+) in top right corner of home screen.
2. Tap More > Music playlist.
3. Select or create a music playlist to add to your home screen.
First, tap Camera icon.
- Tap the magnifier icon to zoom in and/or out on camera.
- Tap the brightness icon to change the lighting on camera.
- Tap Options to change White Balance, Timer, Flash and Resolution settings.
- Tap Mode, Effects and Settings to change more settings.
- Tap and hold on any icon and drag it to make a shortcut on your viewfinder.
You can protect your tablet from unauthorized use by locking with your own Android pattern lock.
1. Make sure you have set up your Google account to sync with your tablet first. When you forget the unlock pattern, your Google account information will be the only key to unlock the tablet.
2. Tap Settings > Security > Screen Security > Pattern.
3. Draw your own lock pattern and confirm it.
4. Tap Make pattern visible if you want the tablet to show your trace as you draw your unlock pattern.
5. Tap Automatically lock to set a time interval before your screen is locked.
6. Tap Vibrate on touch if you want the tablet to vibrate as you draw your unlock pattern.
7. Tap Owner info if you want to show your nickname on the lock screen.
Use two fingers on the touch screen in a pinching motion to zoom in, or the opposite to zoom out. You can also double tap the screen using one finger to zoom in or out.
[Note] Some webpages do not respond to multi-touch features to zoom in and/or out.
You can search for a keyword within Google, Amazon Kindle, Apps, Books, Browser, Contacts and Music using Google Search.
1. Tap Apps > Google Search.
Or; Tap on the Google Search tool bar on your home screen.
2. Enter your keyword or use voice recognition (tap the microphone icon on right) and tap the "Go" icon (right arrow) on the right.
You can select the locations you want to search within your Pantech Element.
1. Tap Apps > Google Search.
2. Tap Menu (on the top right corner of your screen) > Search settings.
3. Tap Searchable items and select the locations.
Or; tap Google Search for more settings.
Changing the font or text size and type is not supported by all Android devices..
But, you can enlarge text size by double-tapping the screen or using the pinch method.
[Note] Not all applications on your Pantech Element support this zoom in/out function.
1. On your home screen, tap and hold an empty space or; tap App icon in the right hand corner of home screen.
2. Tap Wallpapers.
3. Tap Gallery if you want to set your pictures saved in your tablet as wallpaper. Choose a picture, resize it and tap Set Wallpaper.
You can also do this directly from the Gallery application. Tap Apps > Gallery. Choose a picture. Tap Menu (on the top right of your screen) > Set picture as > Wallpaper.
4. Tap Live wallpapers or Wallpapers to use preset wallpapers that came with your tablet. Choose one and tap Set wallpaper.
[Note] Live wallpapers will drain your battery more quickly than regular wallpapers.
To configure the roaming settings on your tablet:
1. Tap Apps > Settings > More under Wireless & networks > Mobile networks.
2. Tap International Data Roaming to allow roaming services.
You can customize your home screen with widgets, wallpapers and selected applications:
1. On your home screen, tap and hold an empty space or; tap the App icon in the right hand corner of the home screen.
2. You can select any of the Apps, Widgets, Wallpapers and more to add to your home screen.
Airplane mode helps you turn off all your wireless connections. This can be convenient on a flight.
1. Tap the status bar on the bottom right of your home screen.
2. Tap it again to enlarge the box.
3. Tap Airplane mode to turn it on.
[Note] Airplane mode will deactivate the cellular signal, Wi-Fi, Bluetooth and GPS functions all at once.
However, you can manually turn on each function for your preference.
To use Facebook on your Pantech Element, you need to set up a Facebook account first:
1. Tap Apps > Facebook Website
Or: You can download Facebook for Android from the Google Play Store.
2. Enter your Email address and Password. Tap Login to use Facebook.
1. Tap Apps > Email > Menu (on the top right of your screen) > Settings > Notification settings.
2. Tap an account from the list on the left side.
3. Tap Email notifications to turn on.
4. Tap Select ringtone.
5. Choose a ringtone and tap OK.
Your Pantech Element supports:
- LTE - Band4/Band17
- 3G UMTS/HSPA+ - 850/1900/2100MHz (21Mbps download speeds)
- GSM/GPRS/EDGE - 850/900/1800/1900MHz
To sync your Pantech Element with your google account:
1. Tap Apps > Settings > Account & sync.
2. Tap your Google account.
3. Check categories you wish to sync.
Syncing is in progress once the circle begins to spin. Once complete, the circle will go away and you will see a time and date stamp beneath categories that were synced.
Net Media enables you to use, share and enjoy media files between DLNA (Digital Living Network Alliance) enabled devices (e.g. computer, TV, etc.).
Make sure to activate the Wi-Fi network first. If your Pantech Element is not connected to the Wi-Fi network, Net Media will not run.
The DLNA enabled devices also must be connected to the same Wi-Fi network as your tablet.
To initiate Net Media:
1. Tap Apps > Net Media. The server is automatically linked.
2. Tap Menu (on the top right corner of your screen) > Server list to check the available servers list.
3. Select a server to sync the contents.
To play media files on another device:
1. Tap Apps > Net Media.
2. Tap My Tablet. You will see the player list that includes devices which can play contents.
Select a device and tap Save. Now the selected device is set as a player.
3. Tap Photos, Music or Videos that you want to play.
4. Select a media file to play.
To upload media files:
1. Tap Apps > Net Media.
2. Tap Menu (on the top right corner of your screen) > Multi select.
3. Check the files you want to upload to other DLNA-enalbed devices.
4. Tap Upload (on the top right corner of your screen). A pop-up window appears to show the uploading progress.
[Note] The Digital Living Network Alliance (DLNA) is a collaborative organization leading commercialization of global home network services.
Its goal is to build compatible platforms by using standards-based technology in order to make it easier for DLNA certified device users to share media contents through their home network.
Play Store is an application that links to the Android Market™ where an Android user can download applications (for free or by purchase).
[Note] You need at least one Google account (active user ID and password for Gmail) on your device to access Play Store.
If you already have a registered account, sign in. If you do not have an account, create one first and sign in.
All applications are by default saved in the internal memory. You can view this list in Settings > Apps.
To view only the applications downloaded from Play Store, tap Download icon > All.
To browse through applications:
1. Tap Apps > Play Store.
2. Tap a category, or tap Search to enter a term and search all categories.
To download an application:
1. Tap Apps > Play Store.
2. While browsing the Play Store, tap an application.
3. Tap Install > Accept & download to allow the application access.
4. When the application is successfully downloaded to your tablet, you will see a notifier icon on the bottom right of your screen.
Tap the notifier icon to finish installation steps or to launch the application.
The installed application(s) will appear in the list of Apps.
[Note] The applications you download from the Play Store have not been tested by Pantech or AT&T. Contact the application developer for support on the chosen apps.
You may request a refund within a short time after your purchase (e.g. within 15 minutes after your purchase):
1. Tap Apps > Play Store > My apps (on the top right side of your screen).
2. Downloaded applications list will appear on the left. Select the app for which you want a refund.
3. Once the refund is processed the application will be uninstalled from your tablet.
[Note] Refund policy is prescribed by Google™ or the developer of the application, and Pantech is not responsible for processing the refund for paid applications.
1. Tap Apps > Contacts > Menu (on the top right of your screen) > Share contact.
2. Select among Bluetooth, Email, Gmail and more to share contact.
You can manage your schedule using Calendar on your Pantech Element.
To set up Calendar on your tablet:
1. Tap Apps > Calendar > Menu > Settings.
2. Select an account to sync with your tablet calendar and follow the prompts to set up.
To create an event:
1. Tap Apps > Calendar.
2. Tap a day in the calendar that you want to add an event to and tap New event icon (on the upper right of your screen).
Or; Simply tap and hold on a day.
3. Enter necessary information and tap Done.
4. A colored dot will appear on the calendar to indicate the event for the day.
To view and edit/delete an event:
1. Tap Apps > Calendar.
2. Tap a day that you want to view events for the day. Tap Week, Month or Day if you want to see events for that period.
Tap Search icon (the magnifier icon) if you want to search events.
3. Within the selected day, tap the event that you want to edit. Tap Details > Edit button. Edit the event and tap Done.
Or; Simply tap the Delete button.
To configure settings for Calendar:
1. Tap Apps > Calendar.
2. Tap Menu (on the tip right corner of your screen) > Settings.
3. Tap General Settings and change the settings if you want.
Yes. Performing a factory reset will reset your device to out of box default settings.
Syncing with your Google account will allow you to retrieve data previously saved to your device such as contacts, calendar events, and images.
You can get the weather information of cities you want to choose yourself:
1. Tap App icon (upper right hand corner).
2. Tap Widgets.
3. Find Weather widgets and tap one to add to your home screen.
4. Tap Add new city and type the name of city you want to know the weather of.
You can add multiple cities.
To purchase an application, you need to establish a Google Checkout account that requires your Google account and in addition, your billing information.
You can choose between the following options to do this:
- On your PC, visit http://checkout.google.com to establish a Google Checkout account.
- Enter your billing information as you purchase an item from Market for the first time on your tablet.
This information including your password will be saved on your tablet, so you do not need to enter it the next time.
For this reason, you should secure your tablet with lock to block others from using it without your permission.
In case your device would not power on, please try any of the steps below:
The latest software for your device is not available online. You can find your device software information in Menu > Settings > AT&T software update > Check for updates. If a new version is available for download, please update your device.
[Note] When downloading the software, we highly recommend you to connect to Wi-Fi network instead of using 3G network in order to fasten the download speed and avoid the heavy charges for using 3G data services.
Please make sure your battery is charged fully before use. Nevertheless, some features such as playing the media files, using camera or camcorder, running applications in the background, constantly syncing email and using Wi-Fi or Bluetooth, can drain the battery more quickly than usual.
Below suggestions would help conserve the power:
If your device has a problem not responding or slowing down, you may try a hard reset by removing and reinserting the battery.
If you would like to erase all data on your device, please do a Factory data reset. To do this, go to Settings. Tap Privacy > Factory data reset > Reset device > Erase everything. We recommend you back up your data before doing Factory data reset because it will delete your Google account information and all downloaded applications on your device including ringtones. However, factory data reset will not erase the data saved on the SIM card and microSD card.
Please try any of the steps below:
PC Suite enables communication between your device and compatible PC. Pantech PC Suite is the Windows based program that enables you to manage your device while connected to a compatible PC. For example, you can sync your outlook contacts with your phone's contacts using Pantech PC Suite.
Please download the compatible PC Suite with your Pantech Crossover and then connect to the PC:
[Note] PC Suite for the Pantech Crossover works with Windows 2000 or XP family, Windows7 and Vista 32 bit. Your PC must have minimum 300MB of free disk space to install PC Suite.
Please try any of the steps below if your device screen is not responsive:
If your device is in use for prolonged periods of time (e.g. talking on the device, playing music or video, browsing the web, running applications or charging the battery), it may become warmer than when in standby mode. In most cases, this condition is normal and therefore not a failure of the device.
You are allowed to enter a pattern for five times and after that, you will be asked to wait for 30 seconds before you can try again. If you continuously enter the wrong pattern, your device will be permanently locked and only be unlocked with your Google account. In case you have forgotten the unlock pattern:
If you cannot recall the unlock pattern and has the Google account set up on your device, tap OK > Forgot Pattern? on the bottom of your screen. Sign in with your Google account and create a new unlock pattern. If you know your Google account address, but have forgotten the its password, please visit http://www.gmail.com on a computer. From the Gmail login page, click on the Can't access your account? and follow the prompts to have Gmail send you a password change request link to your other email address. When you have received a new login information, use that information to unlock your device following steps above.
If you cannot recall the unlock pattern and does not have the Google account set up on your device, there is no way to unlock the device. Please return your device to obtain repair or replacement service. Make sure to check with your carrier or Pantech technical support center if your device is eligible for warranty service.
[Note] Please try not to set up a complicated unlock pattern that is easy to forget. Your device will be still locked when restarted.
The SIM card is the Subscriber Identity Module card that you receive with your device upon activation. It contains your network registration information and PIN code. The SIM card is physically installed in your device and one of its primary functions is to identify your device uniquely - apart from all other devices on the carrier's network.
Please try any of the steps below, if your camera does not work:
When Compass does not work correctly, hold your device and draw a 8 for 5 times in a non-magnetic environment. Make sure to use only your wrist.
[Note] There is no setting or application to adjust the digital compass sensor. While drawing 8, it will automatically make correction.
Make sure you are in a Wi-Fi service area and covered with strong Wi-Fi signal. The number of bars in Wi-Fi icon shows the signal strength.
If the problem is not solved, try any of the steps below:
[Note] If too many people are connected to one Wi-Fi network, your device may fail to access Wi-Fi due to congestion.
Try to power cycle your device using the normal on-off button or icon. If this doesn't work, you can force a hard reset by removing the battery, reinserting it, and turning the device on again. For devices with an internal battery which is not removable by the end user (e.g. Pantech P4100 Element tablet), please refer to the FAQs for your specific device.
In case the PC Suite is not working correctly on your PC:
1. Make sure your device is disconnected from the PC first.
2. Uninstall the PC Suite from your PC.
3. Go to www.pantechusa.com and find the compatible PC Suite for your model.
4. Download and re-install the PC Suite and open it on your PC.
5. Connect your device to the PC with the USB data cable.
6. Wait for your PC to automatically search for the New Hardware Port and install the driver for your device. This takes 10-30 seconds according to PC specification.
7. When this is correctly installed, your device will automatically open the Data Manager application and appear Connected.
8. You can now make the desired changes via PC Suite.
Some applications do not allow keyboard/keypad inputs. Try working keys in other screen, and if the problem does not go away, restart your device after disconnecting the battery.
If your device would not read the installed micorSD card, try any of the steps below:
Applications may come to shut down altogether at once when you are running several applications simultaneously. This happens due to the memory capability of the device and is not a defect to be repaired or exchanged with new device.
Charging time varies for each device. Charging time will also vary depending on the battery's voltage when charging is started. Generally speaking, for all batteries and all battery conditions, a full charge should be completed in less than 4 hours using the Pantech AC charging adaptor. If you are charging with a USB cable connected to a PC, the time to achieve a full charge may be longer. In either case, it will take longer than usual if you use the device while charging.
[Note] If the battery level is 10% or below, charging with AC adaptor is highly recommended. For Tablets and Smart Phones which usually carry a high capacity battery, you should use the Pantech AC charging adaptor for the best possible performance.
Please try any of the steps below accroding to your problem:
Please try any of the steps below:
If your device memory is full, it cannot send and/or receive text message. Please delete any meessages currently in your inbox and outbox to enable messaging.
If the problem is not solved, please try any of the steps below:
[Note] Text messaging is the feature provided from your carrier. You may have to add this feature to your plan and make a payment. At times, it may be disabled due to the problem on the carrier's end.
If your device supports Bluetooth, your device has been basically tested and found to comply with the FCC and NAC. However, there is no gurantee that inteference will not occur in a paticualr installation.
In case Bluetooth connection is not functioning correctly, please try any of the steps below:
Try to power cycle your device using the normal on-off button or icon. If this doesn't work, you can force a soft reset by removing the battery, reinserting it, and turning the device on again.
Please try any of the steps below and then send a test email:
The latest software for your device is not available online. You can find your device software information in Menu > Settings > AT&T software update > Check for updates. If a new version is available for download, please update your device.
Blocking the device part, where the internal antenna is embedded, may cause poor audio quality. Try not to attach a sticker or a protective film on the top of such part. Do not grab the device covering that part or touch it with finger or metal during the call. Please see where the internal antenna is embedded on your device from the user manual.
In case the PC Suite is not working correctly on your PC:
Make sure you are in the area with good cell signal. To ensure it, see the signal strength indicator on the top right of your device screen.
If the bar is full, then please try any of the steps below:
To display pictures stored on your microSD card using Gallery, make sure your device is not mounted as a USB storage device. (On the Pantech Crossover, turn off USB storage by tapping the Notification bar on top of your screen.) When connected to a PC and PC is reading memory, your device cannot access microSD card.
Applications may contain internal errors and do not open on your device. You can contact the developer of that application to report the errors:
Please download the compatible PC Suite with your Pantech Breeze IV and then connect to the PC:
1. Go to www.pantechusa.com and find the compatible PC Suite for you model.
2. Download and install the PC Suite and open it on your PC.
3. Connect your device to the PC with the USB data cable.
4. Wait for your PC to automatically search for the New Hardware Port and install the driver for your device. This takes 10-30 seconds according to PC specification.
5. When the software is correctly installed, your device will automatically open the Data Manager application and appear Connected.
6. You can now make the desired changes via PC Suite.
[Note] PC Suite for the Pantech Breeze IV works with Windows 2000 or XP family, Windows7, Windows 8, and Vista 32 bit. Your PC must have minimum 300MB of free disk space to install PC Suite.
If your device is in use for prolonged periods of time (e.g. talking on the device, playing music or video, browsing the web, running applications or charging the battery), it may become warmer than when in standby mode. In most cases, this condition is normal and therefore not a failure of the device.
Make sure you permit the screen to auto-rotate in Menu > Settings > Display.
[Note] Display does not rotate while on a call and if you are in Camera or S-Board application.
If your external keys or Home button are slow to respond, it may be due to applications running in the background. Please close all applications, turn off your device, remove and reinsert the battery and turn on the device. If the failure continues after all, your device may be defective and requires a repair service.
If an indivisual key is not functional, that key may be defective. and require a repair service.
Your device could drop calls, if you are outside or far from the call service area. Please check the signal strength indicator on your device screen and move to the area with good coverage.
Blocking the device part where the internal antenna is located, such as adding an attachment on it, touching it by finger or metal during the call, grabbing the device covering that part, may also drop the call signal. Please see where the internal antenna is embedded on your device from the user manual.
The GPS signal reception may be interfered by obstacles such as bridges, forests, rainy, foggy or cloudy weather, tunnels, high-rise constructions, mountains, etc. It also cannot penetrate through solid and non-transparent objects. Please avoid these objects or area when connecting to GPS satellites.
If your device seems slow, try any of the steps below to improve the speed:
If the website size is too big or requires certain technical specifications, it may not be viewable in your device.
[Note] The Pantech Crossover does not support Adobe Flash Player and thus, websites built on flash player are not displayed.
If your device supports Bluetooth, your device has been basically tested and found to comply with the FCC and NAC. However, there is no gurantee that inteference will not occur.
In case Bluetooth connection is not functioning correctly, please try any of the steps below:
1. Make sure Bluetooth is turned on your device.
2. Check if the Bluetooth device you would like to pair is fully charged.
3. Make sure the Bluetooth device you are trying to pair is within 33 ft (10 meters) of your device.
4. Scan for devices first and attempt to pair when the device is found.
5. Bluetooth devices currently connected to other devices may not support pairing with your device. Turn off the connection of the other Bluetooth device first and try pairing it with your device.
Make sure you are in the area with good cell signal. To ensure it, see the signal strength indicator on the top right of your device screen.
If the bar is full, then please try any of the steps below:
1. Check if your device is set on Airplane mode. Undo it.
2. Check if the SIM card is inserted correctly.
3. After pressing the device number, make sure to press the dial icon.
4. Make sure not to block the device part where the internal antenna is located. Please see where the internal antenna is embedded on your device from the user manual.
The SIM card is the Subscriber Identity Module card that you receive with your device upon activation. It contains your network registration information and PIN code. The SIM card is physically installed in your device and one of its primary functions is to identify your device uniquely - apart from all other devices on the carrier's network.
The signal strength indicator on your device screen may display fewer bars at times even when you are in the area of good coverage, but this does not mean that your device is picking up less signal than other devices because all devices are differently designed to display the cell signal.
Do not cover or damage the device part where the internal antenna is embedded. It may be obstructing the device from better reception. Please see where the internal antenna is embedded on your device from the user manual.
Please try any of the steps below and then send a test email:
Applications may shut down altogether at once when you are running several applications simultaneously. This happens due to the memory capability of the device and is not a defect that needs to be repaired or exchanged with a new device.
Blocking the device part where the internal antenna is embedded may cause poor audio quality. Try not to attach a sticker or a protective film on the top of this part. Do not grab the device covering that part or touch it with your finger or metal during the call. Please review the user manual to locate the internal antenna.
Please try any of the steps below, if your camera does not work:
1. Make sure you have inserted and mounted microSD card onto your device.
2. Check if camera lens is dirty and clean the lens with a soft, dry cloth first.
3. Check if a seal is attached on the lens, please remove.
4. Take a picture in an area of adequate light and reamin still until the shutter sound is gone to avoid taking faded picture.
If your external keys or Home button are slow to respond, it may be due to applications running in the background. Please close all applications, turn off your device, remove and reinsert the battery and turn on the device. If the failure continues , your device may be defective and require repair service.
If an individual key is not functional, that key may be defective and require repair service.
Please try any of the steps below:
1. Check if microSD card is correctly inserted in your device. Turn off your device, pull out microSD card, put it in again and turn on your device.
2. Ensure the microSD card is not damaged. Memory cards formatted in other devices PC may not be recognized in your device.
3. Make sure microSD card is mounted on your device. Go to Settings > SD card & device storage and check if Unmount SD card is highlighted or else tap Mount SD card after power cycling your device.
4. Format microSD card before moving any files to it. Format is only enabled when microSD card is inserted in your device and unmounted.
5. If the file size to move or save onto your microSD card is too big, it takes longer time.
Charging time varies for each device. Charging time will also vary depending on the battery's voltage when charging is started. Generally speaking, for all batteries and all battery conditions, a full charge should be completed in less than 4 hours using the Pantech AC charging adaptor. If you are charging with a USB cable connected to a PC, the time to achieve a full charge may be longer. In either case, it will take longer than usual if you use the device while charging.
[Note] If the battery level is 10% or below, charging with AC adaptor is highly recommended.
Some applications do not allow keyboard/keypad inputs. Try using keys in other screens, and if the problem does not go away, restart your device after removing the battery.
If your device does not read the installed microSD card, try any of the steps below:
1. Check if microSD card is correctly inserted in your device. Turn off your device, pull out microSD card, put it in again and turn on your device.
2. Ensure the microSD card is not damaged. Memory cards formatted in other devices may not be recognized in your device.
3. Make sure microSD card is mounted on your device. Go to Settings > SD card & device storage and check if Unmount SD card is highlighted or else tap Mount SD card after power cycling your device.
4. Try formatting microSD card. Format is only enabled when microSD card is inserted in your device and unmounted.
5. If your device is connected to PC, device cannot access microSD card for PC to read it. Disconnect your device from PC and then try again.
Your device could drop calls if you are outside or far from the call service area. Please check the signal strength indicator on your device screen and move to an area with good coverage.
Blocking the device part where the internal antenna is located, such as adding an attachment on it, touching it with a finger or metal during the call, or grabbing the device covering that part may also drop the call signal. Please see where the internal antenna is embedded on your device by reviewing the user manual.
The signal strength indicator on your device screen may display fewer bars at times even when you are in the area of good coverage, but this does not mean that your device is picking up less signal than other devices because all devices are differently designed to display the cell signal.
Do not cover or damage the device part where the internal antenna is embedded. It may be obstructing the device from better reception. Please see where the internal antenna is embedded on your device from the user manual.
If your device seems slow, try any of the steps below to improve the speed:
1. Adjust the Animation setting in Display settings by choosing No animations.
2. Power cycle your device (turn it off, then on again) to free memory that may be lacking by applications running in the background.
If your device memory is full, it cannot send and/or receive text messages. Please delete any messages currently in your inbox and outbox to enable messaging.
If the problem is not solved, please try any of the steps below:
1. Check if you are in coverage service area.
2. Check if your device is set on Airplane mode. If so, turn off.
3. Check if the SIM card is inserted correctly.
4. Check that you have not blocked certain messages such as Advertisement or messages from Anonymous Sender in Messaging Settings.
[Note] Text messaging is a feature provided from your carrier. You may have to add this feature to your plan and make a payment. At times, it may be disabled due to a problem on the carrier's end.
To display pictures stored on your microSD card using Gallery, make sure your device is not mounted as a USB storage device. When connected to a PC and PC is reading memory, your device cannot access microSD card.
Please try any of the steps below accroding to your problem:
1. If a photo is too dark or too light, adjust the Exposure Setting by selecting the Exposure icon (that looks like a sun) and changing the brightness level.
2. If the picture quality is grainy, adjust the Resolution Setting. 3 megapixel (2048x1536) images are optimal for best resolution.
3. If a picture is not in focus, select Auto Focus mode in Camera Settings.
4. Check if camera lens is dirty and clean the lens with a soft, dry cloth.
The GPS signal reception may be interfered by obstacles such as bridges, forests, rainy, foggy or cloudy weather, tunnels, high-rise constructions, mountains, etc. It also cannot penetrate through solid and non-transparent objects. Please avoid these objects or area when connecting to GPS satellites.
Please try any of the steps below and then send a test email:
1. Confirm your account's Username and Password in Incoming/Outgoing server settings. It may be due to Authentication error.
2. If the account is set up properly, but you cannot send an email through the email provider's server, change your Incoming and Outgoing settings in Account settings. Try sending an email with each Security type - SSL and SSL(Accept all certificates).
3. Try sending email using Gmail or other email account. It may be the problem of email service provider's end.
4. Turn off the device, turn it on again and try sending a test email.
Having difficulties in finding your answers in the Product Manuals section?
